Our Privacy Policy

The information we collect on our order forms is used solely for placing orders as requested. Information sent to us by email (for example, to inquire about some matter) is kept strictly confidential unless released by the sender. In gathering traffic statistics, our web server automatically recognizes the domain names of visitors but not their email addresses. This information is available to us to help us serve our visitors better. 

We never give (nor sell) our customer’s email address, domain name, other contact information, or any order information to any other person, business, or organization. If you should have more questions about Carl’s Toy Trains’ privacy policy, feel free to contact us today. 

Returns will be accepted within 60 days. Shipping charges are nonrefundable. 

Items will be shipped via USPS First Class Mail within the Continental United States and Canada.